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RETURNS

You want to exercise the 30-day money back guarantee on a Rebel Up 2000 or Rebel Treadmill 1000.

Contact Rebel Desk at 1-855-732-3587 or service@rebeldesk.com. A Rebel Desk customer service representative will help to process your return. Within 30 days of the purchase of your Rebel Up 2000 or Rebel Treadmill 1000, Rebel Desk will pick up your product and issue you a refund – no questions asked.

If, before you receive your product, you believe there is a possibility that you will want to exercise the moneyback guarantee, we ask that you hang onto the original packaging.

You want to return the standing mat that you purchased from Rebel Desk.

If you are unsatisfied with your standing mat, you may return it to Rebel Desk within 30 days of purchase at no cost to you. To process the return, contact Rebel Desk at 1-855-732-3587 or service@rebeldesk.com.

In the unlikely event that you have a problem with your standing mat after 30 days from the date of purchase, then please contact the manufacturer of the product at wecare@sublimeco.co to inquire about returns.

You want to return the Rebel Chair or keyboard tray.

Unless the Rebel Chair or keyboard tray arrived damaged, Rebel Desk does not accept returns of these products.

Your order has not arrived yet and you want to cancel it.

Contact Rebel Desk at 1-855-732-3587 or service@rebeldesk.com and a customer service representative will arrange to have your order canceled and a refund issued.

You want to return products purchased as part of a bulk order of 5 or more.

Bulk orders of 5 or more Rebel Desk products are ineligible for the 30-day moneyback guarantee and are subject to a 20% restocking fee on any returned products. Bulk discounts may be adjusted after a return of a portion of a bulk order. Contact Rebel Desk at 1-855-732-3587 or service@rebeldesk.com and a customer service representative will arrange for return of your bulk order.

You want to exercise the warranty on a Rebel Up 2000 or Rebel Treadmill 1000.

Contact Rebel Desk at 1-855-732-3587 or service@rebeldesk.com to determine whether your situation is covered by the product warranties.

Rebel Desk offers the following warranties for the Rebel Treadmill 1000:

1 years parts, labor, and electronics
2 years for the motor
20 years for the frame

Rebel Desk offers the following warranty for the Rebel Crank Up 2000:

5 years for all parts and components

The time frames for the warranties are calculated based on the date you purchased the product. The warranties do not apply for defects or damage caused by negligence, misuse, improper assembly, accident, neglect, or random acts of mother nature. The warranties cannot be transferred to a person other than the original owner.

Your Rebel Up 2000 or Rebel Treadmill 1000 arrived damaged.

Rebel Desk is committed to delivering its products in perfect condition. During shipping though damage may occur that is outside of our control. If your product arrives damaged, contact Rebel Desk at 1-855-732-3587 or service@rebeldesk.com withing seven days of receipt of the damaged product. A Rebel Desk customer service representative will arrange a replacement part, a replacement product, or a full refund. We will work quickly to get the situation resolved.

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